Discover how Singapore Airlines Leading Stewardess Evelyn Lim’s sign language skills enable her to better serve deaf customers

Breaking down barriers through sign languageFrom making in-flight announcements to interacting with customers, every cabin crew member knows that effective communication is key. Many flight attendants are well-versed in several languages and this enables them to better serve customers on board.

Just ask Evelyn Lim, a Leading Stewardess with Singapore Airlines. Not only is she bilingual in English and Mandarin, but she is also fluent in American Sign Language (ASL), which enables her to assist customers who are deaf. As Evelyn explains, ASL is a complete language which uses handshapes, facial expressions and body gestures to communicate.


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