Japan Airlines

Regarding the Collision Accident between Japan Airlines Flight 516 and a
Japan Coast Guard Aircraft

On January 2, 2024, Japan Airlines flight JL516 (departing from New Chitose Airport and arriving at Haneda Airport) collided with a Japan Coast Guard aircraft at Haneda Airport after landing and both aircraft caught fire. Deepest condolences are extended to the deceased officials of the Japan Coast Guard.

Confirmation has been received that all JAL passengers and crew on the flight have safely evacuated.
Sincere apologies are offered for the considerable concerns and inconveniences caused to our customers, their families, and everyone involved. Full cooperation will be provided in the investigation of the incident.

Details

Date and Time: January 2, 2024 (Tuesday) around 17:47 (JST)
Location: Tokyo International Airport (Haneda Airport), Runway C
Flight Number: JL516
Departure: New Chitose Airport – Scheduled departure time: 15:50 – Actual departure time: 16:15
Arrival: Haneda Airport – Scheduled arrival time: 17:35 – Actual arrival time: 17:47
Number of Passengers: 359 adults + 8 infants = 367 in total
Number of Crew: 3 cockpit crew members + 9 cabin crew members = 12 in total
Passenger Situation: 1 person with bruising, 13 people requested medical consultation due to physical
discomfort
Aircraft Type and Registration: Airbus A350-900, Registration Number JA13XJ
Aircraft Condition: Total loss

Summary

After departing from New Chitose Airport at 16:15 on January 2, the aircraft flew smoothly (*1), and after
landing at Haneda Airport Runway C at 17:47 (*2), the aircraft collided with a Japan Coast Guard aircraft
and caught fire. All passengers and crew members on our flight successfully performed an emergency
evacuation (*3). Support is being provided to each passenger in terms of their condition and assistance
for their return home.


(*1) The aircraft did not experience any issues or irregularities during its departure from New Chitose
Airport or throughout the flight.


(*2) According to interviews with the operating crew, they acknowledged and repeated the landing
permission from air traffic control, and then proceeded with the approach and landing procedures.


(*3) The aircraft’s announcement system malfunctioned during the evacuation, so cabin crew members
conducted instructions using a megaphone and their voices. Cabin crew members determined safe exits
for evacuation, and all passengers and crew members evacuated through three emergency exits.
Currently, detailed information and the cause of the accident are under investigation, and full cooperation with the investigation will be provided.

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