Jet Star

Jetstar Cabin Crew Sydney

Join the Jetstar Domestic Cabin Crew team at a pivotal moment in our company’s history. Whilst the last 24 months have been challenging, the outlook for our domestic flying is strong. Our mission to offer all day, every day low fares so more people can fly to more places, more often, is unchanged.     

As a member of our Cabin Crew in Sydney, you will play an essential role in safety and the delivery of our customer experience offering. Your duties will include greeting and assisting customers, conducting safety briefings as well as the sale of food and beverage services. Our Cabin Crew love working as one team and genuinely care about delivering exceptional customer service. Before you fly, you will also receive comprehensive paid training to ensure your confidence in managing emergency situations and understanding aircraft procedures.   

About You    

Whilst no prior experience in aviation is required, you will bring a genuine passion for customer service and a desire to work as part of a close-knit team in a fun, yet professional work environment. You will bring strength in building rapport quickly and confidence in interacting with a range of different people every day. You will also bring a flexible and agile mindset as the lifestyle of a Cabin Crew team member depends on our schedule and operational requirements.    

Minimum Requirements 

  • 18 years of age or older 

  • More than 1 year experience in a Customer Service role 

  • Height between 163cm – 186cm or ability to safely reach 212cm 

  • A valid First Aid and Cardiopulmonary Resuscitation Certificate or willingness to obtain 

  • A valid Responsible Service of Alcohol Certificate or willingness to obtain 

  • ​A valid passport with 6 months validity

  • Excellent health and fitness, including the ability to swim and tread water  

  • Commitment to shift work and working flexible hours 

  • Excellent verbal and written communication skills  

  • Right to work in Australia/ New Zealand without restriction or sponsorship 

  • Commitment to 5 to 6 weeks of intensive training, where you will be trained in aircraft safety procedures

Candidates successful through the screening process will be invited to a Group Interview in Sydney. Please note, this role is based in Sydney, and you must be willing to live and work from this location. Any relocation or travel will be at your own expense. 

What’s in it for you 

  • Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines. 

  • Access to a range of salary packaging and leave benefits. 

  • As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines. 

  • Structured programs and resources to support your health and wellbeing and development. 


About Jetstar 

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004.  Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.  

At Jetstar we are an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process to demonstrate their ability to meet the inherent requirements of our roles. 


Applications close 11:59pm Thursday 9 November 2023.

Apply here

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