British Airways is hiring Cabin Crew

Location Heathrow Airport, London

Cabin Crew is not just a job. It’s a way of life too. When you join our airline, you’ll be part of a diverse family sharing adventures right across the world. It won’t always be easy, though. It’s a challenging job delivering exceptional customer service at 35,000 feet without letting your standards drop. It might mean spending Christmas in the Caribbean when you hadn’t planned to. Or a Bank Holiday in Barcelona. Being part of this unique team, however, brings experiences like no other.

Job Description

A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

Recruitment Timelines

NEW YEAR, NEW CAREER FOR YOU?

We’re recruiting for Cabin Crew courses starting from April 2026 onwards.

Due to high levels of interest, this vacancy may close early once sufficient applications have been received, so we strongly encourage you to apply as soon as possible to avoid missing out.

Successful applicants will be invited to attend final assessment centres at our Waterside Head Office (Heathrow) from 22nd January onwards.

The Role: CABIN CREW LHR

As Mainline Cabin Crew based at London Heathrow, you’ll be at the heart of a truly global operation, flying both short-haul and long-haul routes to some of the most exciting destinations on earth.

From the beaches of Barbados to the bright lights of Tokyo, no two days will ever be the same. You’ll be more than a crew member, you’ll be a trusted professional, a reassuring presence, and the friendly face our customers remember long after they land.

This is more than a job. It’s a career that opens doors, broadens horizons, and takes you further than you ever imagined.

What You’ll Do

Consistently deliver exceptional service that reflects British Airways’ premium standards
Ensure the highest levels of safety, security, and well-being on every flight
Follow all corporate policies and regulatory procedures with full compliance
Create calm, confidence, and meaningful engagement for customers in every situation
Demonstrate inclusivity, cultural sensitivity with the ability and openness to work in diverse, multicultural teams and environments
Work closely with your crew to deliver seamless, memorable journeys

What You’ll Bring

Bring your individuality and strengths, along with:

A genuine passion for outstanding customer service
Confident communication and strong decision-making skills
Excellent time management and organisational ability
Resilience in fast-paced, ever-changing environments
A mindset of continuous learning and openness to feedback
Consistently embodies the British Airways brand through outstanding service and commitment to excellence
A collaborative, empathetic, and hardworking team spirit
Your Experience & Requirements

To join our Heathrow Cabin Crew family, you will need to:

Be 18 years old or over at the time of application
Have at least 12 months’ customer service experience
Be fluent in spoken and written English
Hold a valid passport with at least 12 months before expiry and unrestricted global travel rights
Have the right to live and work in the UK without sponsorship
Be eligible to apply for and obtain a US visa
Pass criminal record checks for countries of residence in the last five years
Be willing to work 24/7 shift patterns, including weekends, holidays, and standby duties near Heathrow
Be able to wear the British Airways uniform with no visible tattoos or body piercings (tattoos must be fully covered without plasters or bandages)
Successfully complete initial safety and service training to obtain your UK CAA Cabin Crew Attestation
Medical & Physical Requirements

You MUST be able to meet aviation safety standards, including:

Maximum height of 6ft 5in (195.5 cm) and minimum functional reach of 2.01m
Ability to swim 50 metres and tread water for 3 minutes
Confidence working at height, including descending a 9-metre escape slide
Ability to lift and move equipment in confined spaces
Passing a British Airways medical assessment
(These form part of the safety-critical nature of the role.)

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Sorry! the application was only open for 48 hours.

https://careers.ba.com/job/heathrow/cabin-crew-heathrow/22348/90308987936

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