Let your career soar with Aer Lingus!

Job Title: Cabin Crew Member

Job Type: Fixed Term Contract

Location: Dublin, Ireland

About Us

Aer Lingus, Ireland’s only “4-Star” airline* are delighted to announce that we are now accepting applications, via our recruitment partner, Nobox, for a limited number of Cabin Crew Member positions based in Dublin to support the busy Summer and Winter 2025 schedule.

At Aer Lingus, we are dedicated to delivering an exceptional travel experience to our customers. As a Cabin Crew Member at our Dublin base, you will play a crucial role in making every flight a memorable experience, ensuring the highest level of safety, service, comfort, and enjoyment for our customers

A career as a Cabin Crew Member with Aer Lingus not only offers you the opportunity to join Irelands most beloved and respected airline, it also offers you the once in a lifetime chance to shape your future while exploring the world.

Don’t miss your chance, apply now, and let your career take flight with Aer Lingus!

*As awarded by SkyTrax World Airline Star Rating

Your Role: As a Cabin Crew Member at Aer Lingus, you will be the face of our airline, delivering outstanding service and care to our customers. You will be operating on our busy transatlantic and short-haul flights aboard the brand-new Airbus A320 long-range fleet!

Your duties will include

Safety First: Ensuring the safety and well-being of all customers and maintaining the highest safety standards by carrying out your duties in line with company policies/procedures and in accordance with Aer Lingus Operations Manuals and regulatory requirements.
Exceptional Customer Service: Consistently providing excellent customer service onboard, creating a welcoming and comfortable atmosphere for all passengers and ensuring we maintain and improve on our 4-star Airline Status* Skytrax Awarded. Some of your customer service duties will involve delivering an excellent duty-free inflight retail experience to our customers, serving meals and beverages, and handling special dietary requirements with care and attention.
Problem-Solving: Handling customer queries and concerns with empathy and professionalism, resolving issues effectively, and making every effort to meet and exceed the needs and preferences of all passengers.
Teamwork: At Aer Lingus we believe we are stronger when we work together. You will be collaborating closely with your fellow Cabin Crew Members and flight crew to ensure smooth and efficient operations and create a positive and inclusive onboard environment.
Flexibility: Aer Lingus operate a very busy 365 days per year 24/7 schedule. As a Cabin Crew Member you are required to be flexible to work rostered shifts that include early mornings, late evenings, weekends and bank holidays, as well as overnighting away from base.
How to apply:

If you are ready to embark on a rewarding career with Aer Lingus where you can bring your unique talents to the skies, we invite you to apply now via our recruitment partners, Nobox! Your journey begins here!

Having successfully achieved the “Investors in Diversity” Bronze award from the Irish Centre for Diversity, at Aer Lingus, we celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive. We encourage candidates of all backgrounds and experiences to apply.

Join us, and together, we’ll elevate the skies.

Cabin Crew pre-selection Training Courses commence from March 2025.

Deadline for Applications: 25th November 2024

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to change, amend, or revise any aspect of this job description at its discretion.

Requirements

Minimum age of 18 years.
Eligible to live and work in the Republic of Ireland without restriction (i.e. EU Passport Holder or valid non-EEA Citizen holding Stamp 4)
Must be able to apply for and obtain relevant US immigration/entry visas* which is a pre-requisite for the role (for travel to/from the United States).
Hold a valid passport allowing unrestricted worldwide travel.
12 months combined experience in a customer service/sales role. Preferably this experience will have been in a face-to-face customer setting.
Fluent in English, both spoken and written*. Please note that our training course is highly academic and will only be conducted through English.
Possess excellent communication and interpersonal skills with a focus on demonstrating empathy and understanding, building rapport with customers, and an ability to communicate clearly and effectively with your customers and colleagues.
Flexibility and adaptability to working shifts, unsociable hours, weekends, holidays and overnights.
You will be required to complete a height and reach assessment based on our aircraft types as part of the recruitment process.
Must adhere to our uniform policy and guidelines. Tattoos/piercings must NOT be visible whilst in any item of the Aer Lingus uniform.
Able to pass an airport security vetting procedure, including a five-year background check.
Benefits

What We Offer in Return

With cabin crew training provided at our Aer Lingus Training Academy Dublin Base, we are offering successful candidates very competitive terms and conditions, including an attractive remuneration package, travel benefits and more.

Remuneration Package: A competitive Cabin Crew Member basic salary of €29,883.26 (Annual Gross) plus variable pay of, on average, €6500 p.a. (Gross). Applicable allowances when overnighting on duties away from base.
Staff Travel Concessions: The opportunity to travel the world from Day 1 of your employment with staff travel discounted Aer Lingus flights. Discounted flights are also available to our cabin crew members with partner airlines, hotels and car hire group companies.
Transatlantic Flying Experience: The chance to fly on the A320 long-range Airbus fleet, to our North American and Canadian destinations, travel and explore different cultures while working in a dynamic, multicultural environment.
Training: Comprehensive and ongoing in-house training at our highly esteemed Aer Lingus Training Academy where you will be equipped for success as a Cabin Crew Member. We are committed to providing training that accommodates diverse learning styles and needs.
Uniform: Aer Lingus will provide you with our world-famous Louise Kennedy designed Uniform. Discounted dry cleaning facilities are available.
Free Dedicated Onsite Parking: Car parking is provided at dedicated areas on the Dublin Airport campus free of charge.
Contributory Pension Scheme: Competitive pension scheme available from day 1 of employment. AVC rate is 6.375%, Aer Lingus Contributes 10%.
Discounted Health Insurance: Discounts offered with our selected Health Insurance Scheme partners
Airport Shopping Discounts: Access to ‘The Loop’ duty free shopping at Dublin Airport with additional employee discounts for our cabin crew on offer throughout the airport
Learning and Development: From day 1 of employment you will enjoy full access to a suite of LinkedIn Learning course catalogue as well as an inhouse designed and curated learning and development course library. Following two years of permanent employment, we also offer the opportunity to enhance your career through the Aer Lingus Education Reimbursement Programme.
Health and Wellbeing: Onsite access to health and fitness facilities via ALSAA. Free and unlimited access to our Spectrum App wellbeing portal which features expertly curated content across a broad range of wellbeing topics, on any device, live or on demand when it suits you.
Supportive Team: Become part of a welcoming and diverse team that values collaboration, respect, and excellence and where our leaders will support and develop you on your career journey
*We may alter or withdraw any non-contractual benefits company discretion from time to time.

Please note the following

1. The cost of obtaining a US Visa is a cost to be borne solely by the candidate initially, however, can be reclaimed via expenses following 6 months of successful employment.

2. The cost of obtaining an EASA approved medical is a pre-requisite for the role and any associated costs are the sole responsibility of the candidate.

3. If you are a non-Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from those country/countries

AER LINGUS IS AN EQUAL OPPORTUNITIES EMPLOYER

Apply here: https://apply.workable.com/nobox-hr-outsourcing-solutions/j/AD9F2B367A