Alaska

Effective Jan. 11, 2021, Alaska will only transport service dogs, which are specially trained to perform tasks for the benefit of a qualified individual with a disability

Alaska
© Image Alaska Airlines

SEATTLEDec. 29, 2020 /PRNewswire/ — Following recent changes to U.S. Department of Transportation’s (DOT) rules, Alaska Airlines will no longer accept emotional support animals on its flights. Effective Jan. 11, 2021Alaska will only transport service dogs, which are specially trained to perform tasks for the benefit of a qualified individual with a disability. 

Earlier this month the DOT said it will no longer require airlines to make the same accommodations for emotional support animals as is required for trained service dogs. Changes to the DOT rules came after feedback from the airline industry and disability community regarding numerous instances of emotional support animal misbehavior which caused injuries, health hazards and damage to aircraft cabins.

“This regulatory change is welcome news, as it will help us reduce disturbances onboard, while continuing to accommodate our guests traveling with qualified service animals,” said Ray Prentice, director of customer advocacy at Alaska Airlines.

Under the revised policy, Alaska will accept a maximum of two service dogs per guest in the cabin, to include psychiatric service dogs. Guests will be required to complete a DOT form, which will be available on AlaskaAir.com beginning Jan. 11, attesting that their animal is a legitimate service dog, is trained and vaccinated and will behave appropriately during the journey. For reservations booked more than 48 hours prior to travel, guests must submit the completed form via email. For reservations booked less than 48 hours prior to travel, guests must submit the form in person to the Customer Service Agent upon arrival at the airport.

Alaska will continue to accept emotional support animals under its current policy for reservations booked prior to Jan. 11, 2021, for flights on or before Feb. 28, 2021. No emotional support animals will be accepted for travel after Feb, 28, 2021.

For more information about travel with pets, visit AlaskaAir.com.

 

Air Greenland

Air Greenland, the flag-carrier for Greenland, is the latest airline to order Airbus’ next generation A330neo widebody aircraft

Air Greenland
© Image Airbus S.A.S 2020 – computer rendering by Fixion – Photo by dreamstime.com – MMS-2019

Toulouse, 18 December 2020 – Air Greenland, the flag-carrier for Greenland, is the latest airline to order Airbus’ next generation A330neo widebody aircraft

The new A330-800 will replace the airline’s ageing Airbus A330-200ceo to secure operations linking the Arctic island with Denmark from end of 2022 onwards and beyond.

Air Greenland’s CEO’s Jacob Nitter Sørensen said: “The A330neo is a fundamental part of Air Greenland’s fleet strategy. The new aircraft will, for years to come, offer travellers to and from Greenland a unique inflight experience while leaving the lowest carbon footprint possible. The A330neo is a perfect fit for the very challenging task of providing safe and efficient all year passenger, cargo and freight services to and from Greenland.”

“We’re pleased to see Air Greenland renew its confidence in the A330 Family and join the growing number of operators who are selecting the A330neo as a logical replacement for their ageing fleets,” said Christian Scherer, Airbus Chief Commercial Officer. “To imagine the airline’s distinctive red livery set against the Arctic’s environment provides some Christmas cheer at the end of a year that has been harsh for our entire industry.”

The Airbus A330neo is a true new-generation aircraft, building on features popular for the A330ceo and developed for the latest technology A350. Equipped with a compelling Airspace cabin, the A330neo offers a unique passenger experience with the latest-generation, in-flight entertainment systems and connectivity.

Powered by the latest Rolls-Royce Trent 7000 engines, and featuring a new wing with increased span and A350-inspired ‘Sharklets’, the A330neo also provides an unprecedented level of efficiency – with 25% lower fuel-burn per seat than previous-generation competitors. Thanks to its tailored mid-sized capacity and its excellent range versatility, the A330neo is considered the ideal aircraft to support operators in their post-COVID-19 recovery.

Etihad Airways marks the formula 1 Etihad Airways Abu Dhabi Grand Prix with spectacular flyover


Etihad Airways, the national airline of the UAE and official sponsor of the Formula 1 Etihad Airways Abu Dhabi Grand Prix, has performed a spectacular flypast of Yas Marina Circuit

Moments before the start of the 17th and final race of the 2020 Formula 1 calendar, Etihad’s Boeing 787 Dreamliner was accompanied by the Al Forsan Aerobatic team in the skies above Yas Island.

Terry Daly, Executive Director Guest Experience, Brand & Marketing, Etihad Aviation Group, said: “Since its inception in 2009, Etihad has been a proud title partner of the Formula 1 Etihad Airways Abu Dhabi Grand Prix. One of the highlights of the race is the flypast by the Etihad Airways Dreamliner and the Al Forsan aerobatic team which is watched by millions of viewers around the world.”

Flying above the iconic Yas Marina Circuit’s start line at 600ft, the Boeing 787 Dreamliner, decorated in a Formula 1 themed livery, was operated by a team of four experience pilots. Captain Mohammed Al Tamimi was in command of the aircraft, supported by Captain Spiridon Nakos. Seated at the rear of the cockpit was Captain Abdullah Salah and Captain Fouad Al Marzooqi who have the challenging of task of maintaining split second accuracy on the timing of the flyover.

This year’s Abu Dhabi Grand Prix race weekend was closed to spectators, however, Yas Marina Circuit issued limited complimentary tickets to Frontline Heroes to thank them for their efforts in the fight against the coronavirus pandemic. Etihad’s Wellness Ambassadors were on hand at the Frontline Heroes Hill to welcome all guests and provide health and safety guidance and the Etihad Airways Wellness Kit. Additionally, Etihad offers all Frontline Heroes recognised by the Frontline Heroes office, an exclusive programme of benefits including Etihad flight discounts and preferential rates when booking with Etihad Holidays among other benefits.

Alaska

A behind-the-wings look of the Alaska Airlines ‘Safety Dance’ music video

We love safety so much at Alaska Airlines our employees made a music video about it. The video features a number of the 100+ ways we’re focused on keeping our guests and employees safe as part of our Next-Level Care.

100+ safety measures

Recent research about air travel concluded that it is safe to fly by following a layered approach using masks, hand sanitizer and air filtration. With our safety protocols in place, including mandatory masks, enhanced cleaning between flights, HEPA air filtration and touch-free technology we believe it’s safe to fly.

“We are ready to take you anywhere you want to go, to any of the destinations we fly to,” said Jonathon, a designated trainer lead CSA and employee video star. “We’re the safest airline in the skies and we’re still creating an airline people love.”

Behind the scenes + masks

“Safety Dance” was directed by Warren Fu who is known for his work with artists such as Dua Lipa, The Weeknd, Daft Punk and HAIM. The video was choreographed by Anna Matuszewski, who is known for her work with Macklemore.

The faces behind the masks are our very own employees! Employees were chosen for the video in a variety of ways including a few from our Alaska Flight Attendant Drill Team—who dance through the streets of Seattle for the Torchlight Parade and other events around the country to represent the company. Others were chosen based on workgroups, ability and willingness to dance, and leader nominations.

To prepare, our employees were given videos of the choreography in advance and asked to practice at home prior to arriving on set.

“I’ve never danced before in my life,” said Michael, a ground service agent at Horizon Air. “I focused on working hard at rehearsal and doing my best to keep up. I kept practicing the moves in order to successfully pull this all off.”

The day prior to filming, employees did a full 8-hour dress rehearsal where the group perfected the moves with the choreographer.

“I’m thrilled to be a part of something so important to our industry and country right now. It sends a clear message of the safety measures we have in place and the seriousness of wearing a mask.” – Natalie

Filmed over two full days in our Boeing cabin trainer and the Alaska Maintenance Hangar in Seattle, employees did a phenomenal job showcasing our safety measures in a memorable way.

A production crew of approximately 40 people followed strict safety measures including everyone being COVID tested, masks had to be worn at all times and onsite COVID compliance officers made sure everyone was keeping safety top of mind.

“From the director, to the choreography, the cameras, the music, makeup and hair artists and so on it was like being on the set of a movie,” said Natalie, a Horizon Air flight attendant in Seattle, who also starred in the video. “Everyday was filled with excitement and anticipation. It was very professional, well organized and definitely on my top 10 things in life that I have been a part of.”

Overall, employees worked together really well and continued practicing on the side during downtime.

“It was such an honor to be part of this campaign,” said Orly, an Alaska flight attendant, who was in the video. “I have so much pride in this company and it was amazing to get to represent Alaska.”

Dianne McGinness from Alaska Airlines Communications team contributed to this article.
Photos by Ingrid Barrentine.


Source: blog.alaskaair.com/alaska-airlines/guest-experience/alaska-airlines-safety-dance-music-video/

Dubai

Emirates takes Dubai is Open message to the world with multi-million dollar campaign

Dubai
© Image Emirates

Dubai is open for business and tourism, and Emirates wants the world to know it. Throughout the winter travel season, the airline will run a multi-million dollar global campaign to promote Destination Dubai, including advertising spots and key partnerships to provide travellers with extra value.

Emirates’ multi-channel advertising campaign, which showcases Dubai’s diverse attractions to those seeking a winter getaway, will initially launch in the UK and key European markets on television, online and social media channels.

The airline has also partnered with Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) on a promotion to offer complimentary stays at the JW Marriott Marquis to all Emirates customers visiting Dubai from 6 December until 28 February 2021.

Courtesy of Dubai Tourism and Emirates, the airline’s Economy Class passengers will receive a free night’s stay, while passengers flying First or Business Class can enjoy two complimentary nights’ stay at the modern JW Marriott Marquis which is conveniently located near attractions like the Dubai Mall, Burj Khalifa and the Dubai Opera.

His Excellency Helal Saeed Almarri, Director General, Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) said: “The remarkable vision and leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE, and Ruler of Dubai, have been a huge source of inspiration to us all, leading to the decisive and efficient management of the pandemic and ultimately paving the way for the reopening of the city to tourists in July. Since then, Dubai has seen a steady increase in visitors, underpinned by comprehensive measures to safeguard the wellbeing of our guests. Going into 2021, Dubai will continue to strengthen its offering for business and leisure visitors with the launch of new facilities and attractions, as well as the return of world-class conferences, events and festivals including the iconic Dubai Shopping Festival, and the first ever World Expo to be held in this region. We are pleased to work closely with our strategic partner Emirates on its latest global campaign, as we look forward to welcoming international travellers to make Dubai their destination of choice this winter.”

Adnan Kazim, Emirates’ Chief Commercial Officer said: “Dubai remains one of the most attractive global destinations, and we see strong interest and steady growth in bookings to Dubai from across our network and particularly from Europe. With our latest campaign, we aim to reignite the magic of travel and put Dubai foremost in the minds of people around the world seeking a winter getaway.”

The airline will also create bespoke pages on emirates.com for its campaign, so travellers can easily find the latest information on travel to Dubai, including entry requirements and how they can continue to enjoy indoor and outdoor experiences in Dubai with health and safety protocols in place.

Emirates continues to lead the industry when it comes to providing customers with travel support and assurance. In addition to bio-safety measures at every step of the travel journey, Emirates is the first and only airline to offer all its customers multi-risk travel insurance and COVID-19 medical cover, free of cost.

Emirates has reinstated passengers flights to 100 destinations, providing easy access between Dubai and key cities across Africa, Asia, Europe, the Americas, and the Gulf and Middle East. Dubai offers visas on arrival for citizens of over 50 countries. For more information on visas: https://www.visitdubai.com/en/plan-your-trip/visa-information. International visitors to Dubai may require COVID-19 tests prior to arrival, for more information on entry requirements: www.emirates.com/flytoDubai

Virgin

Virgin Australia orders 25 Boeing 737 Max 10s, cancels previous deal

Virgin
© Image Virgin

Virgin Australia Group has announced it has reached an agreement with Boeing to restructure its B737 MAX order and delivery schedule

09 December 2020

The restructured order book now consists of 25 B737 MAX 10 aircraft which are scheduled for delivery from mid-2023, providing greater efficiencies to the airline as well as a better flying experience for customers. The airline will no longer receive the B737 MAX 8.

Virgin Australia Group CEO and Managing Director Jayne Hrdlicka said the agreement represents a deep commitment to the future from the airline’s new owners, Bain Capital, and will allow Virgin Australia to appropriately manage future fleet requirements amid what has been the worst year in the history of aviation.

“We have already moved to simplify our mainline fleet and committed to the Boeing 737 aircraft as the backbone of our future domestic and short-haul international operations,” Ms Hrdlicka said.

“The restructured agreement and changes to the delivery schedule of the Boeing 737 MAX 10 gives us the flexibility to continually review our future fleet requirements, particularly as we wait for international travel demand to return.

“The MAX 10 will allow us to build on the operational flexibility we have been able to achieve with our existing fleet throughout administration to ensure we remain competitive on the other side of COVID-19.”

Recognising the recertification of the Boeing 737 MAX by the US Federal Aviation Administration and other regulators, Virgin Australia Group remains confident that global return to service plans will support its arrival in mid-2023. This, alongside design features such as the Boeing Sky Interior and higher seating capacity, make for a better product for customers and the environment.

“These enhancements will give us the ability to manage demand and deploy the B737 MAX 10 on high-density domestic and short-haul international routes or where there are constraints due to slot availability limitations.

“We will also continue to invest in capability that delivers a safe and efficient aircraft operation, and one that ensures safety remains our top priority. With support from Boeing, any new aircraft will undergo careful evaluation to ensure we are comfortable with it prior to entering service.”

Virgin Australia Group remains in discussions with aircraft manufacturers on a fleet strategy to support the reintroduction of widebody services when long-haul international travel demand returns.

PREVIOUS ORDER:

25 x Boeing 737 MAX 10

First aircraft scheduled to arrive in July 2021

23 x Boeing 737 MAX 8

First aircraft scheduled to arrive in February 2025

 

RESTRUCTURED ORDER:

25 x Boeing 737 MAX 10

First aircraft scheduled to arrive in mid-2023