Norwegian

Norwegian reports year-end traffic figures: Record high load factor and 26 million passengers in 2015

Norwegian

Norwegian reported its highest ever passenger figures in a single year with almost 26 million passengers in 2015 and a load factor of 86 per cent. The company’s long-haul operation contribute considerably to the growth.

Passenger growth, more new aircraft and high load factors characterised 2015. The company carried 25.7 million passengers in 2015, 2 million more than the previous year. The company took delivery of 11 brand new aircraft and launched several new routes, particularly long-haul services. It also launched domestic services in Spain and connected the U.S. East Coast with the French Caribbean. The 2015 load factor was 86 per cent, up from 81 per cent in 2014.

Norwegian received several international customer awards in 2015, including “World’s best low-cost long-haul airline” by SkyTrax. Norwegian was also named the most fuel-efficient transatlantic airline by The International Council on Clean Transportation thanks to its brand new Boeing 787 Dreamliners.

December 2015 was characterised by passenger growth and a solid load factor. Norwegian carried almost 1.7 million passengers in December, up 9 per cent from the same month last year. The capacity growth (ASK) in December was 12 per cent and the traffic growth (RPK) was 15 per cent. The load factor was 83.3 per cent, an increase of 2 percentage points.

Norwegian CEO Bjørn Kjos said: “We are pleased that more and more people have chosen to fly with us, especially in the new destinations where we have introduced our service. Even with the launch of a number of new routes, we have still been able to fill our planes better than before. Our long-haul operation has stabilised and contributed significantly to the 2015 figures. It bodes well going forward, as it increases our global competitiveness and positions us for further growth at London Gatwick.

“In December, many Scandinavians and Europeans have chosen to travel, either home for Christmas or to their favorite vacation getaway. Our new routes from London and Scandinavia to the Caribbean have been very well received. Our new routes from Boston, New York and Baltimore / Washington to the French Caribbean islands of Martinique and Guadeloupe have also been well received,” said Kjos.

Norwegian operated 99.4 percent of its scheduled flights in December, of which 76.4 per cent departed on time.


Source: media.norwegian.com

 

Air Baltic

Airbaltic named world’s most punctual airline

Air Baltic

Airbaltic is once again the most punctual airline in the world, according to OAG’s 2015 benchmark report.

The Latvian flag carrier led the rankings for a second year running with an average on time performance (OTP) rating of 94 per cent.

In second and third place were Panama’s Copa Airlines at 92 per cent and Brazil’s Azul at 91 per cent, making it the highest ranked low-cost carrier.

OAG compiles its annual report based on a database of over 50 million flight records, and incorporates data from its flightview flight status database.

Airports are categorised as small, medium or large and airlines as mainline or LCC and also by region (EMEA; China; Asia Pacific; The Americas).

Japan topped both the best small and large airport categories with Osaka Itami Airport (94 per cent) and Tokyo Haneda Airport (91 per cent) respectively. Brussells South Charleroi came in second in the small airport category and topped the EMEA category with an average OTP of just under 94 per cent.

UK airlines placed well in the EMEA category, with Monarch Airlines and Flybe ranking seventh and ninth respectively. Bristol is the only British airport to place in the EMEA top ten, placing sixth with an average OTP of 89 per cent.

John Grant, senior analyst for OAG said: “Runway capacity continues to be an issue for the UK. Heathrow and Gatwick’s OTP ratings are both down on last year, a real reflection of how far those airports are stretched for capacity.”


Source: www.buyingbusinesstravel.com

 

A SouthWest Airlines Flight Attendant Is Being Praised After Calming A Crying Baby On A Plane

SouthWest

Heather Gooch, of New York, wrote on Facebook that she and her husband took their 9-month-old son Aiden on a Southwest flight from Florida last week.

Gooch told ABC News that the flight home was the first time Aiden was awake on a plane and only his second-ever flight.
Like many parents of babies, the couple wasn’t sure how it would go.
“I was so nervous,” Gooch told ABC News.
The mom said that during the flight, Aiden started to cry. She said she immediately thought things were about to go south.

“After we took off he started getting fussy and people were looking at us and I thought, ‘Oh great,’” she said.
Aiden’s fussiness attracted the attention of another person, flight attendant Anissa Charles. Charles decided to go above and beyond to make the family feel comfortable, scooping Aiden up and calming him down.

Gooch said Charles’ experience made the family’s day, and she decided to share the experience on Southwest Airlines’ Facebook page to express her appreciation.
“[Anissa] went above and beyond to make sure that the trip went as smoothly as possible,” she wrote. “I have never had a flight attendant as kind and as helpful as she was…We so often hear about the negative things going on so I wanted to share this story of a someone who made my trip a little brighter.”
The post soon spread throughout Facebook, and eventually Charles herself got the message.

Charles wrote on Facebook that she was incredibly touched by the note, and never blames a child for being fussy on a flight:
I tell adults all the time on my flights, children are doing exactly what they are supposed to do….make noise! Lol Think about it, the aircraft is completely boring to them [after takeoff] and there’s nowhere to run! I would honestly rather hear them make noise and even cry than to hear an adult whine! Lolol They have soooooo much to talk about and mom and dad deserve a break!

In a statement to BuzzFeed News, Charles added that she was just doing her job.
“I didn’t do anything spectacular,” she said. “We have so many flight attendants who love families and kids and help them every day.”
A spokeswoman for Southwest Airlines told BuzzFeed News that Charles is an “amazing flight attendant” who the airline is proud to have on its team.

“Her kindness and helpfulness made the Gooch family’s trip brighter, and it’s that type of focus on hospitality that makes the Southwest travel experience an incredible one for so many of our customers,” she said.

KLM

KLM pilot hailed a ‘hero’ by passengers after conducting emergency landing for baby boy in ‘cardiac arrest’

KLM

 

A pilot is being hailed as a hero for conducting an emergency landing after a baby boy had a ‘heart attack’ on board.
The KLM flight from Amsterdam to Singapore was around three hours into the 13 hour trip on Sunday when the captain conducted the unplanned landing in Bucharest, Romania, for ‘medical reasons’.

A baby on board allegedly went into cardiac arrest during the flight and although a doctor on the aeroplane treated him, his condition did not improve, local media reported.

Speaking to RTL Nieuws, Netherlands DJ Mental Theo, who was a passenger on the flight, said: ‘The child seemed to have had a cardiac arrest. A doctor on board got the child conscious again using medical equipment.
‘The captain decided to find a safe airport for medical help as quickly as possible.’

Travel fur-cast just got less stressful: United Airlines adds comfort dogs

United

Airport travel is bound to be stressful during Christmas, and United Airlines is bringing in four-legged backup to help with the problem.

The airline had more than 230 trained comfort dogs, mostly golden retrievers, to seven airports across the country to greet travelers.

“Research shows that just petting a dog releases oxytocin, the hormone associated with bonding and affection, and also decreases levels of stress, helps us breathe easier and lowers our blood pressure,” said veterinary consultant Dr. Walter Woolf in a press release.

The dogs will be scattered throughout the airports. But many will be located at the gates to interact with travelers after they’ve made it through security.
The United Paws program runs December 21 through December 23 at Chicago, Cleveland, Denver, Houston, Los Angeles, Newark and Washington/Dulles airports.


Source: money.cnn.com

 

Qantas

Best Airline Uniform 2015 – Qantas

Qantas

Parisian based, Australian born fashion designer Martin Grant won Aussie flag carrier Qantas top spot in The Design Airs Top 10 Uniforms for 2015.

Qantas has successfully shown that airlines don’t have to be drab and boring. Celebrating the Aussie spirit, we love how bright and vibrant these uniforms are. With a wide array of accessories such as black Macintoshes with red accents and Trilby hats or black shoes with red soles, the uniform is feels more like a coordinated wardrobe than a uniform.

The showstopper here is definitely the women’s tops. With a strong and daring diagonal colour blocked design, these uniforms nod to the Qantas red triangle logo, but with the addition of fuchsia, become contemporary dresses that we would actively go out and purchase on the high-street. Men have tailored suits, with bold graphic ties that match the look and feel of the women’s wardrobe. Grant’s capsule collection features over 35 designs meaning that the uniforms will continue to surprise and look fresh for years to come.